The Winner’s Edge – Privacy Policy

Effective Date: 11/6/2024

At The Winner’s Edge, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your information. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

Personal Information: When you sign up for our services, we may collect personal information, such as your name, contact details (e.g., phone number, email address), date of birth, and payment information.

Health and Performance Data: To tailor your training and therapy programs, we may collect information regarding your health history, current injuries, fitness levels, and other relevant data.

Technical Information: When using our website or app, we may collect information about your device, IP address, and browsing behavior to improve our services and website functionality.

2. How We Use Your Information

We use the information we collect to:

Provide Services: Your personal and health information enables us to create personalized training programs, track your progress, and provide physical therapy and performance coordination.

Communicate with You: We use your contact information to send updates, respond to inquiries, and provide important service information.

Improve Our Services: Technical data helps us enhance our website, app, and services based on user behavior and preferences.

Process Payments: Payment information is used solely for processing transactions and is not stored beyond what’s required for the transaction.

3. Information Sharing and Disclosure

With Third-Party Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, app platforms) to facilitate service delivery. These providers are required to protect your information and are not permitted to use it for any purpose other than to provide requested services.

For Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.

Protection of Rights: We may disclose your information when necessary to protect our rights, enforce our Terms and Conditions, prevent fraud, or ensure the safety of our clients.

4. Data Security

The Winner’s Edge uses industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Although we strive to protect your personal data, no method of transmission or storage is completely secure, and we cannot guarantee its absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Update: You may request access to or update the personal information we hold about you.

Deletion: You may request the deletion of your personal data under certain circumstances, except where we are required to retain it by law or for legitimate business purposes.

Data Portability: You may request a copy of your information in a structured, machine-readable format.

Withdrawal of Consent: If you have given consent to process certain data, you may withdraw it at any time. However, this may affect our ability to provide services.

To exercise these rights, please contact us at [contact email].

6. Retention of Information

We retain your information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, or enforce our agreements. When your information is no longer required, we securely delete or anonymize it.

7. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any site you visit from our platform.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. By continuing to use our services after such changes, you agree to the revised policy.

9. Children’s Privacy

Our services are intended for users over the age of 18. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

winnersedgesportsperformance@winnersedgesportsperformance.com

Acknowledgment By using The Winner’s Edge services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.